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Refund policy

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unworn
  • Items must be unwashed
  • Tags must remain attached
  • Items must be returned in original packaging

Non-Returnable Items

We cannot accept returns on:

  • Worn items
  • Damaged items caused by misuse
  • Final sale items
  • Underwear or hygiene-sensitive products

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Exchanges

If you wish to exchange for a different size, please contact our support team.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a faulty item, please contact us within 48 hours with photos.

Email: hello@dvntyworld.com